BACnet Explorer - What do I do if I get the error message "No network devices found"

CAS BACnet Explorer uses a 3rd party network library called Winpcap to help with the low level networking. Its the same network library that is used in Wireshark. Your network card must be supported by Winpcap to be able to use the CAS BACnet Explorer. 99% of all network cards should be supported with the exception of a small selection of wireless network cards.

Wireless adapters: these adapters may present problems, because they are not properly supported by the Windows Kernel. Some of them are not detected, other don't support promiscuous mode. In the best case, WinPcap is able to see an Ethernet emulation and not the real transiting packets: this means that the 802.11 frames are transformed into fake Ethernet frames before being captured, and those control frames are not received. 
Source: http://www.mirrorservice.org/sites/ftp.wiretapped.net/pub/security/packet-capture/winpcap/misc/faq.htm#Q-16

If you can not detect any network devices on the Settings->Network dialog in CAS BACnet Explorer, your network device may not be supported by Winpcap, or, more likely, you are not running the CAS BACnet Explorer as an administrator.

To run CAS BACnet Explorer as an administrator

1)  Right click on the CAS BACnet Explorer.exe and select "Run as administrator "

Gateway Selector

Select your combination of protocols.
Protocol 1
Protocol 2

Contact Us

Contact us via phone (+1 866-383-1657) or leave a detailed message below for sales, support, or any other needs

*Required Field
*Required Field
I'd like to receive the newsletter. *Check email for confirmation.
*Required Field
8:00am - 12:00pm 12:00pm - 5:00pm