What is config file and how to upload the config file?

Quick Support Links Menu

If you are in need of support, please choose from one of the following topics below. If you do not see a selection that matches your issue, please CONTACT US.

Back to Support
Simplified FieldServer Support - Chipkin FAQs Answered
How to Change the IP Address?
How to Upload the Firmware?
How to Discover a FieldServer?
Reporting problem and Getting Answer

What is a config file and how to upload the config file?

Configuration file or config file is the .CSV file that contains the necessary communication parameters, protocol information, point addresses, etc. Based on the input information provided by the customer, the support team of Chipkin Automation System creates and delivers the config file. The support team is responsible for providing remote support to the customer.

Follow the below steps to upload the config file to the FieldServer. 

Step1: : LoginàSetupàFile TransferàChoose FileàFind .csv fileàSubmitàSystem RestartàDone!

1. Open the Browser.

2. Type in IP address of Gateway. By default:

Continue with HTTP. Note that this can be changed later.

3. Enter the Username, by default, "admin". All in lower case and with no quotes.

4. Enter the password. Can be found on the back of the gateway.

A summary of the steps taken is as

Note: After uploading the config file, the user needs to restart the system. Wait for 5 to 10 seconds.

Step2: Restart the gateway

After successful upload, the system will automatically reload the page.

Contact Us

Contact us via phone (+1 866-383-1657) or leave a detailed message below for sales, support, or any other needs

*Required Field
*Required Field
I'd like to receive the newsletter. *Check email for confirmation.
*Required Field
8:00am - 12:00pm 12:00pm - 5:00pm