GE Lighting Controls Support

Lighting Products and Services

Chipkin is the Official authorized service provider for GE lighting controls and an active distributor of their LightSweep System. We are also experts in legacy and current GE lighting control systems and provide a wide range of products and services.

A small summary of what we provide is:

• GE Lighting LightSweep
• LightSweep 24 Relay Retrofit Kit and 48 Relay Retrofit Kit for the Legacy TLC Panels
• Migration of Douglas Lighting Controls to LightSweep
• Remote Troubleshooting and Support for Hardware and Software
• Software Graphics, Databases and O&MS
• On-Site maintenance and System Survey
• BMS Integration and Retrofit Upgrades

LightSweep Retrofit Kits for the Legacy TLC Panels

As the availability of parts, support, and repairs for the Legacy TLC system continues to decline, retrofitting to the LightSweep will inevitably become mandatory. Choose to prepare for this eventuality by retrofitting your system before it malfunctions which could lead to exorbitant operational costs.

A Retrofit Kit consists of the following components:

• 2x Relay Module Adapter Plates
• 1x Group Switch Module Adapter Plate
• 1x Tub adapter plate
• 16x screws
• 16x lock washers
• 2x long jumpers
• A Group Switch Module and a Relay Module (for every six relays) are also required and must be purchased separately:
• CLCGS8 - 8 Group Input Module
• CLCRMS6 - 6 Relay Control Module

Total Lighting Control (TLC) Products and Services

If you have an old TLC system, you will definitely need us. Chipkin has official training on how to support, configure, and services these systems. We have access to parts, software tools, and Expertise to solve your problems. Not only that, but we also provide the hardware and services to retrofit upgrade all TCL systems to GE Lightings Modular Lighting System, LightSweep.

With Chipkin's background in integration, we can protect legacy systems through integration or help you upgrade to newer systems. For a list of GE TLC Manuals and Datasheets, Please CLICK HERE.

Our Services

Remote Troubleshooting for Hardware and Software

An experienced engineer or technician versed in GE lighting control systems will support you over the phone. We are also able to use remote desktop software to remotely connect to your computer, in order to configure software and repair connectivity or programming issues. Hourly appointments are available.

Software Graphics, Databases, and O&Ms

Changes over time may create mismatches between what is shown in the software and what exists in the field, and leave existing custom HMI graphics screens dysfunctional. Lighting automation panel software databases can be reconstructed and used to create panel schedules or vice-versa. We are also able to modify existing graphics and create new screens.

If your operations and maintenance manuals are incomplete, out-of-date or you are missing them entirely, we are able to help develop new up-to-date documentation.

On-Site Maintenance and System Survey

The untimely failure of lighting controls can be inconvenient and disruptive, especially for large and commonly used spaces. Our GE authorized service technicians are trained to troubleshoot and perform maintenance to return your system to correct operation.

If your system has not been serviced for many years, it may be in need of a System Survey. We will come to inspect it, exercise the controls, functionally test all components, and document any issues. We will fix what we can and make recommendations for replacements, repairs, or upgrades required to get the system fully operational. We will record scheduling, programming, and sensor setpoint information and ensure panel schedules and documentation are current. We'll inform of any system features that are not set up or that you are not aware of. We are also able to recommend a stock of spare parts and provide training as required.

BMS Integration and Retrofit Upgrades

We are able to interface GE lighting control panels into your building management system, allowing remote monitoring and control of lighting. Utilizing our custom drivers and gateways we can translate TLC communication (proprietary GE protocol, LonWorks) to Modbus, BACnet, Metasys N2 by JCI, Rockwell, GE Fanuc, Omron, SNMP, HTTP and many other popular protocols.

Replacing system components as they fail is cost-effective in the short-term, but as systems get older it often makes sense from a reliability and ROI point-of-view to retrofit or upgrade them. A new system is better supported with available parts/documentation/expertise, is under warranty, and often offers many new features such as occupancy sensors, photosensors, timeclocks, and web/mobile/computer control. We are able to partner with you in upgrading to a system that meets the latest energy codes (ASHRAE, Title 24) and reliably functions for many years to come.

Thanks for choosing Chipkin's protocol gateways, data clients, and integration services to meet your building and industrial automation requirements!

Chipkin is a building and industrial automation protocol expert. We develop, configure, install and support gateways (protocol converters), data loggers and remote monitor and controlling applications. Founded in October 2000, Chipkin provides expert solutions for converting BACnet, Modbus, and LonWorks to name just a few and enabling interfaces for HVAC, fire, siren, intercom, lighting, transportation and fuel systems. The high-quality products we offer (including those from other vendors) interface with Simplex, Notifier, McQuay, GE and many others so you can rest assured that we will select the most appropriate solution for your application.

With Chipkin you are buying a solution. Our configuration expertise in this field combined with free BACnet and other tools ensure your success; and our customer support via phone, e-mail, and remote desktop tools means that we're there when you need us. Chipkin is a small responsive company, and we live or die by the quality of our service and with offices in two-time zones we can provide support when you need it. Give us a call now!