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Frequently Asked Questions
Simplified Fieldserver Support - Chipkin FAQs Answered
How to Discover a FieldServer?
How to Change the IP Address?
How to Upload the Config File?
How to Upload the Firmware?
Reporting problems and Getting Answers
How to Install the Correct Driver on the Abacus USB to RS232/485 Converter
Troubleshooting Guide for BACnet MS/TP Networksr
Chipkin Support Policy
More than anything we want you to succeed. Typically, we will go the extra mile for you, but sometimes we cannot. That is why we want you to understand what kind of support we have committed to providing and where the line is drawn between our responsibilities and yours.
Without previous configuration experience, the FieldServer is not an easy product to configure. We strongly recommend purchasing configuration services especially on your first FieldServer order to ensure a successful project... Click the heading to read more.
CASE STUDIES
Chipkin regularly works on challenging and innovative projects in the Data communication world. This has allowed us to gain a wide range of knowledge which has made us an invaluable asset to the industry. For a list of Case Studies on projects we have completed in the past, please Read More!.
ABOUT US
Chipkin is a building and industrial automation protocol expert. We sell, support, develop, install, configure protocol converters/gateways, data loggers, remote monitoring and control applications.
Founded in October 2000, Chipkin focuses on the machine to machine data communications and remote monitoring. Our expertise in Data Communication and we do it well. With Chipkin, you are buying a solution, not a commodity … Read More! meet the team.
Let Us Help you!
Need Technical Help:
Tel: 1-866-383-1657 ext. 2
E-mail: [email protected]
Need Help Selecting the Right Product:
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All Other Help:
Tel: 1-866-383-1657 ext. 3
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