Articles

How to Discover a FieldServer

How to Discover a FieldServer Please follow the given procedure to discover the FieldServer. Step1: Connect the FieldServer and computer on the same network (Common subnet) Default IP Address of FieldServer: 192.168.2.100/101 Require…
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Simplified FieldServer Support - Chipkin FAQs Answered

Quick Support Links If you are in need of support, please choose from one of the following topics below. If you do not see a selection that matches your issue, please CONTACT US. Test Support Accessing a Gateway through the Web Interface Install a New Configuration File Install New Firm…
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Test_Support

Frequently Asked Questions Simplified Fieldserver Support - Chipkin FAQs Answered How to Discover a FieldServer? How to Change the IP Address? How to Upload the Config File? How to Upload the Firmware? Reporting problem and Getting…
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How to upload the firmware?

   How to upload the firmware? Firmware is a special kind of software that serves the narrow purpose of abstracting the hardware functionality for a piece of hardware. It enables high-level software development to be independent of the hardware. The FieldServer Firmware contains the application program commonly referred to as the DCC or the PCC. This…
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Reporting a Problem / Getting an answer

   Reporting a Problem / Getting an answer Help us help you by providing the data we need to resolve your issue. This process gives us the files we need, all the data from the Data Arrays as well as capturing messages. Follow the below steps to download the diagnostic file from the Fieldserver. …
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What is config file and how to upload the config file?

What is a config file and how to upload the config file? Configuration file or config file is the .CSV file that contains the necessary communication parameters, protocol information, point addresses, etc. Based on the input information provided by the customer, the support team of Chipkin Automation System creates and del…
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How to change the IP address

How to change the IP Address of Fieldserver Please follow the given procedure to discover the FieldServer. Step1: Login to Fieldserver webpage with the help of ID and Password provided by the service provider 1. Open the Browser. 2. Type in IP address of Gateway. By default: 192.168.2.101.…
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FieldServer EZ Gateways

The EZ Gateway Modbus, BACnet, KNX, and M-Bus is an easy-to-use, high-performance building and industrial automation protocol gateway to interface Modbus devices, BACnet networks, KNX certified products and M-Bus products to Modbus or BACnet. The EZ Gateway supports up to 1000 data points and can connect various flavors of Modbus…
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